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Zoho CRM VS Clientify

The best alternative to Zoho CRM

Compare prices, limits, technical support, and key features.

DIFFERENCE BETWEEN

Zoho CRM vs Clientify

Zoho and Clientify are two very distinct CRM solutions. While Zoho bets on a modular ecosystem with dozens of separate apps, Clientify offers an all-in-one platform where marketing, sales, and communication work together from day one.

Feature

Zoho CRM

Clientify

Integrated CRM

Yes, powerful but complex

Complete, simple, and with AI integrated

Email Marketing

⚠️ Requires extra modules

Yes, native and limited

Native WhatsApp

Yes

Yes, official integration with Meta

Multichannel Automations

Yes

Yes, email, WhatsApp, tasks, CRM, etc.

Chatbots

No, integration required

Yes, integrated and with AI.

Integrated AI

Yes, Zia is your assistant

Yes, it has a powerful AI.

Forms and Landings

⚠️ Requires Zoho Forms and Sites

Yes

Electronic Invoice

⚠️Requires Zoho Invoice

Yes Coming soon

Sales Tracking

Yes, distributed among apps

Yes, on the same platform

Support in Spanish

Yes

Yes, 100% Spanish-speaking team

Initial Setup

⚠️ Payment Service

Yes, at no cost

Academy

Yes, Zoho Academy

Yes, Clientify Academy

Weekly Webinars 

Yes

Yes

Daily Free Training 

No, On-demand

Yes, from Monday to Friday

Integrated CRM

Zoho CRM: ✔ Yes, powerful but complex

Clientify: ✔ Complete, connected, and integrated with AI

Email Marketing

Zoho CRM:⚠️ Requires additional modules

Clientify: ✔ Yes, powerful and automated

Native WhatsApp

Zoho CRM: ✖ Not available directly

Clientify: ✔ Yes, official integration with Meta

Multichannel Automations

Zoho CRM: ⚠️ Email, SMS, WhatsApp

Clientify: ✔ Email, WhatsApp, tasks, CRM, etc.

Chatbots

Zoho CRM: ✖ No native integrations

Clientify: ✔ Native integrations with AI.

Forms

Zoho CRM: ✖ Requires Zoho Forms and Zoho Sites

Clientify: ✔ Native and integrated

Sales tracking

Zoho CRM: ✔ Yes, but distributed across apps

Clientify: ✔ On the same platform

Support in Spanish

Zoho CRM: ⚠️ Yes, but not native

Clientify: ✔️ 100% Spanish-speaking platform

Zoho covers most of these areas with its ecosystem (Forms, Sites, SalesIQ, Sign, Invoice…). The difference is that in Clientify, these come included in the same license.

EVERYTHING UNDER CONTROL

The best decisions are made when everything is connected.

Zoho CRM Logo 768x402.png e1751899604546
Trustpilot logo

2.4/5

Frequently Asked Comments: complex interface, improveable support, difficult configuration.

capterra e1750777531697

4.2/5

Strengths: customization, extensive ecosystem.
Weaknesses: learning curve, scattered tools.

clientify logo
Trustpilot logo

4.4/5

Frequently Asked Comments: simple interface, personalized attention, good quality-price ratio.

capterra e1750777531697

4.6/5

Strengths: user-friendly, Spanish support, everything connected, all-in-one.
Weaknesses: does not have a permanent free plan but you can try it free for 14 days.

Zoho CRM Logo 768x402.png e1751899604546

Highly customizable: modules, fields, and processes adapt to almost any sector.

Advanced automation engine (Blueprint / CommandCenter) and IA assistant Zia with predictions.

⚠️ High learning curve: getting started takes time and technical know-how.

⚠️ Features are spread across multiple apps (Campaigns, Forms, SalesIQ, Sign…), which can confuse new users.

clientify logo

All-in-one from day one: CRM, email, official WhatsApp, chatbots, and automations in a single interface

Intuitive interface and 100% in Spanish; guided onboarding and live daily classes.

All-in-one dashboard

Ready-to-use multichannel flows + AI to assist you in every process

⚠️ Fewer extreme customization options than Zoho; designed for quick starts rather than bespoke developments.

Zoho CRM Logo 768x402.png e1751899604546

Maximum customization (custom modules, fields, and layouts).

Advanced automation (Blueprint, CommandCenter, Zia AI for predictions).

⚠️ For email marketing, landing pages, chatbots, or WhatsApp you need extra applications (Campaigns, Forms, SalesIQ, Cliq, etc.).

The different apps use separate interfaces and logics, making the adoption curve complicated.

clientify logo

Complete CRM + integrated email marketing + WhatsApp

Multichannel automations (email, WhatsApp, tasks, CRM…)

Landing pages, forms, chat, and chatbots included

Everything connected and in Spanish

Zoho CRM Logo 768x402.png e1751899604546

PROS

Huge ecosystem (40+ native apps + marketplace) covering finance, support, projects, etc.

Deep customization: modules, layouts, rules, and automations (Blueprint, CommandCenter).

Free plan for up to 3 users.

CONS

High learning curve.

Key functions (email, chatbots, WhatsApp, signatures, billing) are spread across separate apps that are contracted separately.

The real cost increases quickly as you add more modules and users.

clientify logo

PROS

All-in-one platform for sales, marketing, and communication.

Integrated CRM, official WhatsApp, and multichannel automation with AI.

Onboarding and support in Spanish + live classes Monday to Friday.

Simple and highly customizable interface.

Predictable pricing: pay per user (sales/com) or by blocks of contacts (marketing), no mandatory modules.

CONS

Does not offer a permanent free plan, but you can try it for free for 14 days.

Less extreme customization compared to Zoho; more plug-and-play oriented than complex developments.

Zoho CRM Logo 768x402.png e1751899604546

Free plan: up to 3 users

Minimum Price (Standard): starting from $20/user/month.

Enterprise (the most used) starting from $40/user/month.

⚠️ The price increases when adding modules like Campaigns, Desk, WhatsApp, etc.

clientify logo

Free trial: Yes, 14-day free trial available.

Minimum Price: starting from €10.2/month per user.

Simple model: pay per user (or block of contacts in Marketing), no mandatory modules.

WHAT TOOL BEST ADAPTS TO YOUR WORKING STYLE?

Two different ways of working.

Every business has its own rhythm, structure, and priorities.

That’s why choosing a tool is about finding the one that fits how you want to grow.

Main need

Recommended option

Get sales, marketing, and WhatsApp up and running from day one, without integrating external apps 

Clientify

Create native multichannel automations (email + WhatsApp + tasks + CRM updates) 

Clientify

Get daily support and training in Spanish at no extra cost 

Clientify

Deeply customize modules, fields, layouts, and processes with complex rules 

Zoho CRM

Avoid external integrations to connect WhatsApp

Clientify

Have a very broad ecosystem (40+ finance, help-desk, project apps, etc.) ready to connect

Zoho CRM

Manage official multi-agent WhatsApp within the CRM itself

Clientify

Conclusion:

Zoho CRM is appealing when your organization has a tech-savvy team that can leverage a highly modular and customizable suite, and doesn’t mind spending time on integrations and fine-tuning.

 

Clientify is perfect if you want to start today with sales, marketing, and WhatsApp all in one interface, without complexities or hidden costs as you scale.

They already use Clientify

CLIENTIFY CONSULTANT TEAM

Get started easy and simple with help

Have a Clientify expert by your side for 4 months. We provide unlimited help to set up your new platform from start to finish.

 

And after that? Keep getting all the assistance from Clientify to digitalize and scale your business.

soporte clientify

WHAT CLIENTS ARE SAYING ABOUT CLIENTIFY

+45,000 users are already boosting their business

Excellent

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4.5 stars on Trustpilot

Trustpilot