COMMUNICATION
More conversations More contacts More sales
More conversations
More contacts
More sales
Manage multiple conversations from different messaging apps in a single multi-user inbox: the Inbox.
Integrate email and VoIP and achieve results with automation and the superpowers of WhatsApp and IA chatbots.
MULTICHANNEL TRAY WITH CRM
Attract customers, wherever they are
Attract customers, wherever they are
ALL YOUR COORDINATED EQUIPMENT
More than just a conversation
ALL YOUR COORDINATED EQUIPMENT
Your entire team can access and manage the same WhatsApp account, without having to physically share the phone. A conversation tray, the Inbox, accessible to your entire team in real time.
And you only need one phone number. No matter how big or small your business is, with multi-user WhatsApp you can provide better service to your customers and accelerate sales.
ALL INSTANT MESSAGING
Forget about switching between different networks to talk to users: centralize messages, manage conversations as a team, create IA-powered WhatsApp chatbots, provide quick responses, and assign tags and automatic tasks.
From social media messages to live chat on your website. Everything in one centralized inbox: the INBOX.
No matter where they write to you from, all conversations appear in the same place. And they are answered from the same place. Even on their own, thanks to the IA chatbot.
AI AND AUTOMATION
Configure chatbots with intelligent responses or use pre-made templates. Integrate AI with chatbots on WhatsApp, Instagram, and Facebook Messenger and create a superpower for communicating with customers and prospects. Close more sales.
ALL IN ONE
All contact information is visible in the contact file and sales process. With automatic enrichment of contacts and companies using IA.
Manage each contact as an opportunity: assign tags, notes, tasks, and automations.
Review the status of opportunities, improve conversions, and build long-term relationships.
And Clientify's IA
Improve customer service with AI-powered chatbots that resolve queries, capture new leads, and respond as if they were real people.
Try Clientify’s AI free for 14 days.
CLIENTIFY CONSULTING TEAM
With Clientify, you’re not alone. You have an expert from the team always by your side to accompany you. From start to finish.
What’s next? Our commitment is real. Always, means always. We’re ready to help you digitize, grow, and scale your business with Clientify.
Frequently asked questions
Is Clientify's Inbox multi-agent?
Yes, all users with permission to access the Inbox can respond to their assigned conversations and view and interact with the rest of the team privately. And you decide who has access and who doesn’t.
Is Clientify's Inbox multichannel?
Of course, you can connect all your communication channels: WhatsApp, Facebook Messenger, Instagram, Email, Live Chat… all in one place.
Can I schedule office hours?
Yes, you can schedule service hours for all the channels you have in your Inbox (WhatsApp, Facebook Messenger, Instagram).
How much does it cost to send messages on WhatsApp?
The prices of WhatsApp messages depend on the country and the type of template. It is best to check Meta’s official rates by country.
All other messages on other channels are free of charge.
How do you pay for WhatsApp messages sent?
That payment is your responsibility with Meta; Clientify does not charge you for messages sent. So you make the payment directly on the Meta platform.
If you already have services contracted with them, you can use the same card. If not, you must include a payment method so they can charge you.
Is it possible to restrict access to conversations in the Inbox?
Yes, you can decide whether or not a user can access a conversation. In the Inbox settings panel, there is an option to allow or deny viewing.
Can I schedule automated responses?
Of course, there are response templates that you can configure to help you provide basic support, answer frequently asked questions, filter contacts… the options are almost endless.
We’ve created some common templates to help you get started.
Is the bot powered by AI?
Can I use multiple lines?
No problem. At the moment there is no limit, and if there ever is, it will be imposed by Meta, not us.
An important point to bear in mind: Meta only allows two lines per ‘Business Portfolio’. The trick is that you can have as many portfolios as you want. So far, we haven’t encountered any limits in this regard.
If you need more information on this topic, click here.
Does the bot work for Live Chat?
Not right now, but it will be available soon. If you are already a customer, we will notify you.
If I already have a WhatsApp line, can I use it in Clientify or do I have to request a new one?
Yes, you can use it, but when you connect it, you will lose all conversations on both the new Clientify channel and your old device with WhatsApp. This is imposed by Meta, not Clientify.
We recommend that you export or back up your messages so that you have them saved.
Can I access conversations from my old number in Clientify?
No. When you connect your line to Clientify’s Inbox via WhatsApp API, you lose your conversation history. This is a requirement imposed by Meta, not Clientify.
We recommend that you export or back up your messages so that you have them saved.
Are there performance metrics for my sales agents?
There are TO-DO metrics (or almost). In the Inbox itself, you will see data on the messages that your agents have handled (and metrics on many other things such as opens, closed conversations, etc.).
Can I reply to comments on social media posts from the Inbox?
Yes, all notifications from connected channels appear in the Inbox, and you can respond to and manage them without leaving Clientify.