Omnichannel inbox
All your chats in one inbox, not in five tabs.
WhatsApp, Instagram, Facebook, LinkedIn and the rest of your channels in one inbox, with each conversation tied to the contact record and assigned to the right person. Nobody replies twice and nobody is left without an answer.
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What you tell us
A message in the wrong app is a customer waiting.
“We handle each network separately”, “we have three WhatsApp lines”, “we pay for a connector to pass leads along”. It's what you tell us in meetings, and here's how the Clientify omnichannel inbox solves it.
Connect
All your messages, in one inbox.
What we hear“We handle each social network separately and spend the day jumping from one app to another.”
WhatsApp, Instagram, Facebook, LinkedIn and the rest of the channels arrive in the same inbox. You reply from there, without opening each app.
- Messages
WhatsApp, Instagram, Messenger, X and LinkedIn.
- Comments
Facebook, Instagram, TikTok and YouTube.
- Reviews
Google My Business, in the same place.
Hi, do you have an appointment on Thursday afternoon?
Hi, Sara! Yes, at 5:00 pm or 6:30 pm. Which suits you better?
6:30 pm, perfect
All channels, together
- Channels
- social and WhatsApp
- Tabs
- one
Assign
Several lines, one team.
What we hear“We have three WhatsApp lines and one person also handling Messenger.”
You connect all your lines and channels and assign each one to the right person. Each conversation has an owner and nobody answers the same thing twice.
- Several lines
Sales, support or each branch with its own number.
- Assignment
Each conversation to one person on the team.
- Visibility
You see who's handling each conversation.
Every message to the right person
- Lines
- several
- Assignment
- per channel
Nobody replies twice
You see who's handling each conversation in real time.
Bring together
Every message, on its contact's record.
What we hear“Inquiries reach us scattered and we don't know who wrote in through where.”
Whoever writes in through a network becomes a contact, with the whole conversation on their record. If they write again through another channel, your team sees what they've already discussed.
- Contact created
From the first message.
- Full history
Everything they've said, on any channel.
- Deal
You open the sale from the conversation.
From a message to a record
The conversation is saved on the contact's record.
Simplify
Your social leads, no connectors or spreadsheets.
What we hear“We pay for a connector and use spreadsheets just to pass Facebook leads into the CRM.”
Messages and comments come straight into Clientify. No paid connectors, no spreadsheets in between and no copying data by hand.
- Direct
Channels connect to the CRM with no middlemen.
- Instantly
The lead shows up as soon as they write.
- One expense less
You save the connector and its upkeep.
No spreadsheets in between
- Connectors
- none
- Leads
- straight to the CRM
Also included
Respond fast without switching tabs.
What a team that answers across many channels needs.
The usual questions, answered with one click.
Welcome and assignment messages depending on the channel.
An agent replies outside business hours and hands the conversation to the team.
Conversations by channel, by person and unanswered.
What it costs
All your channels come with your plan.
No paid connectors to pass your social leads into the CRM.
From € / $39 a month per seat billed annually, or € / $65 month to month. With unlimited users and contacts.
See pricing →Facebook, Instagram, X, TikTok, YouTube, Google My Business and WhatsApp in the same inbox.
The LinkedIn channel is a paid extra. We'll walk you through the terms in the meeting.
Talk to sales →What you pay for support
Inbox: included
- Social and WhatsAppIn your plan
- LinkedInPaid extra
- UsersUnlimited
From €39 / $39 per month per seat with annual billing, or €65 / $65 month to month. WhatsApp messages follow Meta's rates.
Channels
The channels people write to you on, in one inbox.
Each with its messages, and some with their comments too.
Getting started
Your single inbox, today.
Connect, assign and reply.
- 1Connect your channels
WhatsApp, Instagram, Facebook and whichever you use.
- 2Assign it to your team
Each channel or line to the right person.
- 3Reply from one place
All conversations in the same inbox.
Before you decide
What people ask us before taking the step.
The questions that come up most in our sales meetings, with the short answer.
“Is LinkedIn included?”
LinkedIn is a separate paid channel. The other networks and WhatsApp go in the same inbox.
“Contacts from social networks arrive without a phone number”
The contact is created with their username and the conversation. You ask for the phone number in the conversation itself or with a form.
“How do I connect Messenger?”
You connect your Facebook page and Messenger messages come into the inbox. We do it with you during setup.
“What about WhatsApp's 24-hour window?”
Inside the window you reply freely. After that, you write with an approved template, like in any tool using the official API.
“Can I create WhatsApp groups?”
No. The inbox works with one-to-one conversations, which are the ones kept on each contact's record.
“I have several WhatsApp lines”
You connect them all and assign each one to its team, in the same inbox.
FAQ
What people usually ask us before getting started.
Which channels can I connect?
WhatsApp, Instagram and Facebook (messages and comments), X, TikTok, YouTube, Google My Business and LinkedIn as an extra.
Can I connect several WhatsApp lines?
Yes. Each line with its number and its team, in the same inbox.
Are conversations kept on the contact?
Yes. Each conversation is saved on the contact's record, whatever the channel.
Can I try it for free?
Yes. Try Clientify for free and connect your channels.
Start today
All your messages, in one place.
Try Clientify for free and connect your channels in a single inbox.
No card required · Everything open from day one